Inkkas Australia Returns Policy
It's really important to us that you are happy with your Inkkas purchase. We want you to love and enjoy your shoes. If something isn't quite right... please let us know.
Returns & Exchanges
Inkkas Australia are more than happy to assist our customers exchange for size as long as your return meets the following criteria:
- Returns must be unworn, in the state you received them, and in the original packaging.
- A return request must be initiated within 28 days of purchase.
- Sale Items may not be returned unless they are faulty.
- No returns for international shipping
Simply return your shoes to us and when we receive them we will ship out your new size, depending on availability.
To initiate a return:
- Log into your account
- Click on your order and then in the top right corner click return.
- Fill out the form and once sent you will receive an email confirmation with more information on the process.
Once we receive your shoes we will send out your preferred size.
Inkkas Australia do not accept refunds for change of mind purchases. We believe strongly in the quality of our shoes but if there is any fault or damage to your Inkkas please let us know and we will cover costs of return and refunding or exchanging them.
If you change your mind & would like a different style or we don't have the size available in the style you like we are happy to give you store credit for the full amount of your purchase once we receive your returned items.